… don’t be afraid of paranoia
There’s nothing like a good dose of daily paranoia to get you going. Don’t let anybody kid you, every one of us, even the most experienced and successful wakes up every day with a bit of paranoia wondering, “can I do it again today?”… “Am I really that good?”
Those of us that have learned to live with paranoia find it to be a tremendously healthy emotion if it’s used in the right way. There is unhealthy paranoia and healthy paranoia. We often go berserk with unhealthy paranoia when we should’ve been dealing with it in a healthy way, making it healthy paranoia a long time earlier. In fact, in the business situation, no matter what level you are, if you don’t experience some paranoia you probably aren’t doing your job. And if someone tries to tell me that they have no paranoia… even the slightest bit… that’s the time I remind them that they should be afraid as hell, because they’re probably at one of the biggest risk moments of their life and they don’t even know it. This feeling of invincibility is the first step towards self-destruction.
Unhealthy paranoia is the kind of fear that most people get. They’re afraid of everything. They’re afraid the economy. They’re afraid of their company’s ability to survive the difficult times. They’re are afraid if things are too bad, they’ll go broke. They’re afraid that if things are too good, everybody and their company will get apathetic and expect success. They are afraid to enjoy success because they know it, too, will end. They spend a few hours of their day commiserating with other paranoid people looking for things to be paranoid about. They begin every sentence with, “I’m afraid…” And usually follow it with probability of how things won’t work. No matter how successful they become they are still “afraid.” Even when they should be on top of the world, enjoying success, they remind themselves and everyone else how afraid they are. They are no fun at all even with millions of dollars and everything money can buy. Unfortunately, they have no courage. Most often they implode and “fail” internally despite seemingly external success. They most often die with their money but no one cares.
Healthy paranoia, on the other hand, excites. It puts us on edge. But it’s a healthy fear. What separates healthy paranoia from unhealthy paranoia Is that healthy paranoia leads us to take massive action. When we lay out a massive action plan and then follow it, we can usually work our way out of of our most difficult fears. These people with healthy paranoia begin every day realizing that anything can happen and they need to be ready for it.
These people with healthy paranoia look back on all of the setbacks they’ve had, from going broke, to losing their job, to losing their businesses, to losing loved ones prematurely to death, to experiencing just about every human difficulty you can imagine and somehow they learn from these experiences. They realize the words of Frederick Nietzsche, that “what doesn’t kill me, makes me stronger.” This awareness gives them courage. Even though they have fear in the pit of their stomach, they know that since they’ve conquered it before, they can conquer it again. These are joyous, grateful people even in the gravest of situations, even with fear in their gut.
So, if you’re one of those people who operates with unhealthy paranoia try to change the way you see and experience things. Focus on the good things paranoia has helped you to attain. Try to see how that fear in the pit of your stomach can also motivated you. Hang around, even go to work for, someone with healthy paranoia and simply ask them how they do it. Ask them what kind of “self talk” they do.
Don’t be afraid of paranoia… Make it your friend and motivator.
…Saying stupid stuff… Just plain stupid
I don’t even know whether it does any good to write about this, but I have to vent somehow. Four times this week, our organization had four different candidates say the dumbest, most stupid stuff in an interview that you could ever imagine.
These people are not high school dropouts or interviewing for their first job. They were grown people, ages 30 to 58. All had college degrees. Two had master degrees. Two of them had actually been managers in their previous jobs. One had been a regional VP. These were (supposedly) bright, intelligent professionals who had great track records. Even after all of these years in this business… our average recruiter has been in the profession 16.3 years … we are still amazed at some of the things that people say. Here were the four statements that were made in these people’s interviews:
“I sued my last employer, but I won!”
“I’m just coming off a bout with severe depression.”
“I’m going through an absolutely terrible, horrific divorce. And it’s not likely to be over for two years.”
“I want your job in the next five years!” (Ok, it was the 30 year old.)
Almost every one of these people said that the reason they gave for making these statements was that they “wanted to be transparent.” (All but the 30-year-old, who thought he was being candid.) What’s with that? Well, maybe they were. But they were eliminated for saying such stupid stuff.
Now, if you interview for a job and you think it’s too much stress because you’re going through a very strenuous divorce or you’re concerned about your most recent depression, don’t take the job. It’s okay. But there’s no good reason to tell an employer any of these things. The guy who sued his previous employer might have been 100% correct in doing so, but no employer is going to ever run that risk. A severe bout with depression or an ugly, emotional divorce says to a prospective employer, “this person might be messed up for some time and I can’t afford to run that risk.”
Don’t give me that, “they’re not supposed to discriminate against anyone who is going through a divorce or has suffered an illness!” Riiiiiiiiiight! Suuuuuuuuuure! Do you think anyone is going to admit not hiring a candidate because they said such stupid stuff. Even two of the candidates stated that they could see the hiring authority’s enthusiasm die once they said what they did.
People absolutely need to be honest. But none of these folks were asked these questions, they simply volunteered the information.
You might be able to say stuff like this and still be a U.S. presidential candidate, but it will never get you a job in the real world.
What a Great Attitude!
Every once in a while, we all run into a rather surprising but pleasant situation. I have to admit that I spend a lot of my time listening to well-paid executives complain a lot about their jobs and the companies they work for. Most of the situations I work with, for both candidates and employers, are fairly difficult ones. Finding a job is the fourth most emotional thing people do and I believe that hiring someone is likely to be the fifth. Much of looking for a job and hiring is downright scary. But once in a while I am pleasantly surprised.
One of my candidates, Thomas, recently took a VP position with a mid-size technology firm and he is working for a rather difficult CEO/founder. Now there are a lot of those kinds of guys and gals out there. They are brilliant people when it comes to developing a product or a business system, but absolutely abominable when it comes to managing people. Thomas’ CEO is just that kind. He is always the smartest guy in the room. He has a big ego. He always wants to control. And nobody can do any job as well as he can. But this CEO needs Thomas. He’s already been through a number of people like Thomas and since the company’s board is beginning to question the CEO’s ability to get along with anybody they pretty much imposed Thomas on the CEO. (I know dozens of you out there think I’m talking about your CEO! Right!!)
Thomas is a great VP and even in the short period of time that he has spent at the new company, he has made some positive differences. He was sharing with me some of the challenges that he is having and going to have with the CEO. He said one thing that was really interesting and very gratifying. He said, “It’s my job to change me and to really work with this guy so we can get something done and make the company a lot better. If I change me so I can better work with him it’ll be a good deal for all of us.” We’ll have to wait and see how this works out, because the CEO has been through quite a number of VP’s. But WOW! What an attitude on Thomas’ part.
I have to admit that I have heard very, very, very few managers in my career take an attitude that they were the ones who had to change. Most of us think that if everybody would see the world the way we did and they changed, the world would run very smoothly. Instead of complaining, bitching and moaning about what an idiot his boss was, Thomas was thinking of what he could do and how he could change to work better with the CEO and make the company better. How refreshing. Bet it works!
It made me wonder how much better our companies would be… and how much better we all would be… if more of us thought about how we could change in order to work with some of the people that we work with, rather than wishing how others would change. I get a strong feeling that Thomas is going to do really well in this new job. What a great attitude!
How to discover the job and career you will love
I’ve helped over 10,200 individuals find a job or change careers since 1973. I’m asked, quite often, “Tony, how can I find a job or career that I will love?”
I discovered a few simple, not necessarily easy, but simple principals that these people practice:
- They assess and know their aptitudes.
They know what they are strong and what they are weak at. By the time most professional athletes are 18 or 19 years old they know what they have an aptitude for. They’ve measured those aptitudes in competitive sports situations. Business people, however have a little more difficulty. I recommend that people at a young age have their aptitudes tested, and not by some $25 online aptitude test. I’m talking about places like Johnson O’Connor or AMES testing – people who do elaborate tests and give you an elaborate report about your personal aptitudes.
Many people hate their jobs and hate their careers because they are trying to work in a field they don’t have a natural aptitude for. It leads to a mediocre life. If you’re not good at math, it’s not likely you would make a good accountant.
Most of us fall into what we have an aptitude for quite by accident. We try enough things and then fall into a job or career that might take advantage of our natural abilities, but aptitude testing may quickly reveal most of our strengths and weaknesses. When aptitudes are honed and well-developed, we end up calling them gifts. But those polished gifts didn’t start out that way. They were raw to begin with.
Knowing your aptitudes is the first step. Then…
- Expect to begin as a total novice and then work really, really, really hard…and discover flow and the zone.
Working really hard means accepting ignorance, then breaking down the basic functions of the job and then doing them over and over until they are mastered. This means an investment of a phenomenal amount of time and effort even when they are exhausted and want to quit.
Working really hard means becoming comfortable with being uncomfortable, as well as being overwhelmed most of the time. It means drinking through a fire hose and being exhilarated by being overwhelmed.
Unless they are fortunate enough at a very early age to be involved in some kind of intense endeavor like sports or music where intense practicing starts early in life, somewhere along the line, the very first time, quite by accident, people who love their career find themselves falling into flow and “the zone.” For most of us, the first time this experience occurs is in an intimate relationship with someone we love, prayer, meditation or maybe holding a baby. All of a sudden, there is no thinking, just doing. They are conscious of only the very present moment, not the past, not the future, just the moment. Their work flows out of them effortlessly. It is joyous, fun, playful, even spiritual. It becomes an art form and the worker becomes the artist. This state doesn’t happen every day but the more often it comes the more often it comes again and the more often it’s desired.
By being a beginner and working harder than anyone else, reaching the zone of flow from time to time…Then…
- Seek the intrinsic value in what they do.
They look for their own personal, internal growth and satisfaction as much as they do in perfecting what they do. They practice what they do for the sheer fun and joy of doing it and because it makes them feel good as they are growing, it takes a life of its own.
The momentum of intrinsic growth and getting better and better leads to the fact that:
4 They really love and are passionate about what they do.
Next to their relationship with God and their family, they enjoy what they do more than anything else. They often enjoy it more than they want to eat or sleep. They are so passionate and enthusiastic about it, what they do becomes a part of them and they become a part of what they do. They personally identify with their work and it brings them joy and happiness. They often have to force themselves to step away and refresh.
This doesn’t mean that they like what they do all the time. There is a big part of what they do that involves difficult, excruciating “pain”… not fun or pleasant at all. They do learn to appreciate what they don’t like, recognizing that is part of the pathway to success.
They love what they do so much:
- They do it for a purpose or vision greater than they are.
The purpose of doing what they do transcends making a living. They see the purpose of what they do in the light of its impact on others, even all of mankind. It takes on a spiritual dimension that’s greater than the activity. This greater purpose transforms their work and their job into a calling. It is a personal mission to affect the greater world with their work
The greater purpose or vision leads to:
- A healthy balance of paranoia, courage and grit.
Everyone who loves their career and their job lives with a permanent amount of paranoia. No matter how accomplished they become they always a little voice inside of them asking themselves, “Are you really that good? Can I do it again today?”
One of the best metaphors for this healthy paranoia is this thought: “Every morning in Africa, a gazelle wakes up. It knows it must outrun the fastest lion or it will be killed. Every morning in Africa, a lion wakes up. It knows it must run faster than the slowest gazelle, or it will starve. It doesn’t matter whether you’re the lion or a gazelle – when the sun comes up, you’d better be running.”
Courage in this metaphor is the faith and the confidence that I can and will run. Courage gives me the confidence to practice running, which gives me more courage to run harder and faster. Courage counterbalances the paranoid and keeps paranoia from simply freezing me from inactivity.
…and grit …It’s the experience in our metaphor of running “until I am totally exhausted, but have the perseverance and passion to get up and keep running.” The tension between paranoia and courage leads to creativity.
A healthy balance of paranoia, courage and grit leads to:
- 7. Great clarity and simplicity in explaining what they do.
Their clarity is astounding. They explain what they do in its simplest format. This doesn’t mean that what they do is easy! Just because they can explain it simply doesn’t mean that it is easy. Bench pressing 500 pounds is simple but it’s not easy. In fact, it’s very hard… very hard.
Clarity and simplicity lead to seeing things for what they really are. These people deal with reality… hard-core reality.
Great clarity and simplicity leads to:
- They develop a system, a process of doing business and personal rituals and routine for life.
They focus on the process and they don’t worry about the results. If they focus too much on results, anxiety and fear of failure will result. They focus on the steps in the process because they can control them. They love the process as much as the accomplishment.
Most of the people who love and develop their career live routine lives with lots of rituals. They develop specific patterns for living that allow their cognitive and emotional efforts to focus on their work. They don’t have to expend a lot of emotional or mental energy in deciding which white shirt to wear or which black pair of socks to choose or what time to meditate every day. Rituals and routines alleviate the conscious energy needed to make small inconsequential decisions. Those routine decisions, added together, take a tremendous amount of mental and emotional effort. Rituals and routines conserve mental and emotional energy so it can be used for the creative aspects of work.
Developing a process with rituals and routines leads to:
- The 10,000 hour principal and expecting a phenomenal number of failures and setbacks – reaching unconscious competency.
Okay, maybe it’s not exactly 10,000 hours exactly when a person becomes totally competent. But people who really learn to love their job and career put a phenomenal amount of time in doing what they do. They practice over and over and over and over when most people would give up. They experience of phenomenal number of failures and setbacks. They love what they do so much they bounce back from those setbacks and that separates them from most people.
They reach unconscious competency. Unconscious competency allows them to think and focus on the parts of their work that need improvement. They do the majority of the work without a conscious effort leaving the mind free to focus on the creative side of the endeavor. They have so many mental models of what can happen or will happen they just plain “know what to do” at the right time. They appear to be geniuses to others, but it is their level of competency that allows them to simply “know.”
Their process of ‘”practice” and expecting a phenomenal number of failures leads to:
- Finding mentors and being a constant student, then becoming a mentor.
Some of us are fortunate enough to simply fall into finding good teachers.
Hopefully, the mentors we find are good practitioners and good leaders. But bad leaders can often be great practitioners. We may be able to learn a practice or skill from someone who might be a jerk. The physician who has the habit of smoking might be a great practitioner of medicine, but a lousy mentor of what to do. We can learn from skilled practitioners who might be lousy human beings. We can learn from bad managers. Maybe we learn what not to do or how not to be from these people.
People who love their career know that after seeking mentors, becoming a mentor is a tremendously high priority. Teaching others elevates a person’s intellect and mastery of what they do. After all, the teacher always learns more than the student.
Which leads to:
- Humility and gratitude
The kind of people we’re speaking of have a tremendous amount of humility. Their accomplishments never seem to go to their head. In fact, most often they don’t think their accomplishments or successes are that big a deal. They don’t compare themselves to other people, they compare themselves to their own perception of their potential. Since they are always striving to be better they gracefully accept what they have accomplished. They have a healthy ego but not a big ego.
There humility leads to a great deal of gratitude. Most of us acknowledge our Creator for the gifts we have received. But even if we aren’t sure of where those attributes and gifts have come from, we are grateful for the opportunity to work…to practice our skills daily. Even we can’t believe our own accomplishments. We are in awe of the whole thing!
Which leads to:
- We reframe stories of our past… And write stories of our future.
When I was 10 years old I wrote a story of myself being Superman. When I learned I couldn’t fly I reframed this story that at least I could become the strongest man on earth. When I imagined a story of myself becoming a doctor when I went to college, I reframed my story when I had to drop out of freshman chemistry right before I failed it. When I imagine the story of getting a PhD in higher education and becoming president of a college in 1973, my beautiful wife Chris reframed that story when I couldn’t find a job by explaining to me that she was pregnant with our first child, I had no job and we’d better get to Texas and go to work.
Being storytellers of our own lives, reframing it and rewriting it we come to the conclusion that:
- What they grow to become is more important than what they accomplish.
These kind of people realized that how they grow personally is more important and everlasting than whatever they accomplish. No matter how accomplished they become externally they will always strive to become better internally. They know how they grow internally is permanent and everlasting. Every generation is full of externally successful people who, in the long run, implode. Our newspapers report daily about people who are appear to have it all and because their heart and soul don’t expand to the level of their seemingly external greatness, they self-destruct, often destroying others with them. Their “inside” doesn’t grow to the level of their “outside” and they can’t keep the “outside” façade from crumbling. What they became in the process of getting what they wanted isn’t very great.
People who love their career remember the words of Alexander Solzhenitsyn: The purpose of this life is not prosperity as we know it, but rather the maturing of the human soul.
… A sobering experience and a sad feeling
I’ve known Sean Copeland for more than 20 years. I placed him a number of times and he was also a client of mine from time to time. We weren’t bosom buddies or good friends. I guess I’d call him a business friend. I’m in the kind of business that I only run into people when they need me… either to help them find a job or help them find an employee. But it is amazing how I’ve gotten to know so much about so many people over so many years. It is not uncommon for me to help them find their first or second job and follow them through their career, not only as they change jobs, but as they raise their families and grow older. I remember when his 11-year-old son was born.
One of my associates told me Friday that Sean and his 11-year-old son were killed in Nice, France last week, and asked me if I knew him. They were the only two Americans to be murdered there. It’s kind of amazing that of only two Americans, they would have ties to Dallas.
Sean was a good guy. He talked about his kids and his family and they were always more important than business. I called Sean about a year ago to see if he was happy in his job and he said that he was. I hadn’t spoken to him since. As I say, I go in and out of people’s lives, depending on the need.
This terrorism thing, the murderers of a policeman… the murderers of anybody for that matter, should touch us all, but they’re a little more shocking and hurtful when you personally know the people. It is sobering to think of how all of those people in France and the victims of the shootings here in America had close relatives and friends even as distant as I was to Sean.
And the folks in this world who don’t want to admit that evil exists don’t know how to explain this kind of thing. These kinds of murders should not happen, but they do. Evil does exist and it does try to steal souls in these outward manners as well as more subtle ones.
These kinds of things put the normal function of business that we throw ourselves into every day, thinking it is so important and all-consuming, into perspective. I’ll pass by Sean’s name in the database from time to time and I’ll leave it there and offer up a little prayer for his soul and that of his 11-year-old son too. The world is mysterious.
And, as hard as it is to do, I will pray for the guy that murdered him also. I really don’t want to, but I will.
…some of the myths of hiring
Our company has experienced ten recessions and expansions in employment since 1952. In many ways, they’re alike in the sense that the economy is more difficult and hiring slows only to be followed by an expansion. We all know objectively that these expansions and contractions are always going to happen. None of us know when. The mistake most of us make is to “read our own press clippings” and think that we’re smart enough and wise enough to outsmart and outrun a downturn in the economy. If we survived two or three recessions we realize that, as one of our ex-presidents successfully campaigned, “It’s the economy, stupid.” A good economy masks many sins.
Here are some myths about hiring that many hiring authorities use as criteria for hiring. The most successful hiring authorities realize that these are myths:
“We’re really good at hiring.” Numerous studies show that the typical employment interviewing process is only 57% effective in predicting subsequent employees’ success. That’s only 7% better than flipping a coin.
“We’re so busy; we just don’t have time to screen candidates. Someone else needs to screen the best candidates.” And of course, everyone doing the screening knows exactly what “best” is, even if the HR person doing the screening has only been on the job three weeks or it’s somebody’s admin trying to “take a load off the boss.”
“We never make a mistake hiring.” You’re either a liar or you’ve never hired anyone.
“Don’t send us anybody resembling the last person who didn’t work out. We want to avoid anyone who is too short, too fat, too old, a woman, a man, had a degree, didn’t have a degree, had too much experience, didn’t have enough experience, (or whatever the reason why we think that person didn’t make it.) It couldn’t be that we just made a mistake and so did they.
“We have a proven system for hiring. I’m just not sure what it is this week.” These “systems” seem to change with every management change.
“The more money we pay, the better candidate we can hire.” We do get what we pay for. However, it takes more than just money to attract a good candidate.
“Hiring good people is one of our highest priorities. That’s why it’s taken six or seven weeks to get through the process.” Do the paychecks show up this way too? What quality candidate is going to wait for this? Your actions are speaking so loudly that the candidate can’t hear your words.
“We need young people because they’re highly energetic.” People who have energy have energy. It has nothing to do with their age.
“We need someone with ten to fifteen years of experience.” The question should be about the quality of the experience. Some people have one year of experience ten times and it doesn’t mean their ten years of experience is better.
“MBAs are better.” American society has deemed that more education makes a person better. It simply isn’t so.
“Why would someone with an MBA, a Ph.D., and a graduate degree want this job? A person with that much education is overqualified.” Unless it’s a scientific or academic position, (and even then, the degree level has nothing to do with capabilities), it’s hard to prove any degree causes someone to be underqualified or overqualified for any position. Let the candidate decide.
“We have to have a degree.” Ditto to the above. There are some professions, such as accounting, engineering, and scientific research, where a degree indicates an inclination toward and proficiency in a particular profession. Companies often require a degree to avoid having to interview more candidates than they wish and to let someone else, i.e. the school, “certify” the candidate. There are an amazing number of apprenticeships that companies can develop that can do the same thing.
“No online degrees. Only degrees from top-tier schools, and no foreign universities.” Within a few years, every university in America will offer online degrees. Some studies show that online students are more diligent and hard-working than classroom students. The question should be: “What did you learn?” A degree from a foreign university like Oxford might also be ok!
“People with high GPAs are smart.” Maybe book smart, but that doesn’t always translate into common sense and diligence.
Next Week: the other fifteen…